How do I rearrange a missed delivery?

When we handed over the shipment to the international courier service you received a message via email and you are informed about the date that delivery is expected to take place. The message contains a link to the ODD (On Demand Delivery) system, easily accessible via smartphone, tablet or pc.

Here below you can find the services offered:


Schedule your delivery

Alternate address

Collect from service point

Leave with neighbour

Please be advised that using On Demand Delivery service and requesting a forward delivery change could lead to a longer lead time of at least one additional working day. Certain delivery options may not be available due to the nature of the shipment or at the shipper’s request.

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