We cannot be held responsible for damage to unprotected bags, – no high value suitcases please.
Hard shell suitcases vary considerably by manufacturer with many focusing on ensuring the suitcase is light weight rather than engineered for robust protection. Our recommendation is to opt for a soft sided suitcase when available.
Boxes are welcome but must be sturdy cardboard boxes designed to hold the weight packed. Boxes should be secured by running tape across the folded flaps at the top and bottom, as well as in a loop around the box from back to front and from side to side. We also suggest running tape along the seams of boxes. Only taping across the folded flaps is not sufficient.
Plastic boxes are only used for storage. Single walled boxes can only be loaded with very light items (e.g. pillows, clothing).
Make sure when you pack the box the goods are secured, and do not ‘rattle’ inside the box. You can use towels, clothing, padding paper or bubble wrap to protect the goods inside the box.
We offer top quality boxes, double walled (60cmx40cmx30cm – 0,072m³), please check our info on how obtaining our top quality boxes.