Electrical items can be sent using our service, however, require additional packaging when placed in a suitcase or a box. Laptops, TV’s, printers and all other electrical products are classed as ‘non-standard excess baggage’, and as such are sent at your discretion, these items are not covered by Excess Baggage Shipping and you should ensure you have sufficient home or travel insurance in place for your personal needs.
If you choose to send any electrical items please bear in mind the retail packaging will not be sufficient protection for transit. Some items’ retail packaging may be a double walled box, for example this is typically how a flat screen TV is sold. However that retail box is not sufficient packaging for transit, that box will have travelled to the electrical store on a pallet wrapped with other boxes, a box that is sent with an international courier will move individually through the automated network on conveyor belts and sliding down chutes. In order to prepare your item for transit the retail box should be suspended inside a sturdy double walled shipping box or on a pallet.
If you choose to send a laptop, it’s important the battery is not removed from the casing. International shipments are limited to one lithium battery per order. If sending to or from Australia, lithium batteries cannot be included.