Items can be delivered to standard addresses which receive post and deliveries to the door on a regular basis.
Please ensure you provide a full and accurate address. This could be a residential address, a work place or hotel.
For deliveries other than ground floor please contact us if this should be the case.
You can of course nominate a 3rd party to sign for your bags, in fact anybody at the delivery address can sign for your shipment. Work colleagues, family members or friends can all be called upon if you are not able to receive the item due to travel, work or other commitments.
We can keep your shipment in storage after collection in our warehouse in Belgium. Upon request we can accommodate storage near your destination address.
No, customs won’t affect you.
Yes, we do transport commercial items.
Since we drive directly there’s no tracking.
For this service we only accept cash payments at time of delivery. We will provide an invoice and proof of payment.
We make a draft at the moment of delivery and can send you a final version the next day.
No you cannot pay with credit card.
For more info on payments please check What payment methods do you accept? How do I make a payment?
The invoice needs to be paid at the moment of delivery.
